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Online Test Customer Service

Due to the large number of online test takers, we are unable to return phone calls regarding the online Enneagram or Instinctual Subtypes Tests.

Click here for a list of solutions to any problem you may be having taking a test or with a product purchase or download.

If you are having technical difficulties with the tests please email us at:

We will email you back with further instructions or a refund within 24 hours in most cases.


David W. Fauvre, MA

Click below to contact us via email:
Enneagram Explorations

Thank you,


Enneagram Explorations Product and Test Return Policy

We offer a 100% satisfaction guarantee on all our products except for downloadable audio mp3s and digital ebooks or other digital downloadable products.

If you are unhappy with our physical products: booklets, Enneacarsds, or CDs or an online test you can return them for a full refund, not including shipping, if they are in like new condition for a period of 30 days after your order was received.

Product Shipping Policy
All products are shipped within 48 hours of your order.
If a product is back ordered you will be notified by email within 48 hours of your order.

To return a product please first contact us by email

Privacy Policy
We not ever sell customer emails or addresses.


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